and create unique experiences for VIP and Ultra High Net Worth Individuals?

Bang & Olufsen, respected in luxury audio-visual products, is seeking a skilled and professional VIC (Very Important Customer) Service Concierge to join our team!

As a VIC Service Concierge, you will be the primary point of interaction for our most esteemed clients, ensuring their setups are fully operational and delivering personalized service at the highest standard.
You will build meaningful relationships with them and maintain extensive contact with retailers, service technicians, and technical staff, ensuring seamless communication and service delivery while aligning and coordinating on customer projects and setups.

• Act as the primary and main point of contact to VICs, while being a true B&O Ambassador.
• Ensure high-quality service delivery to VICs, maintaining high customer satisfaction and loyalty, while efficiently resolving technical issues and providing seamless support.
• Handle customer inquiries and requests with professionalism and discretion and maintain detailed records of customer interactions and feedback.
• Take the initiative to recognize opportunities for enhancing customer...